“Balkan Energy”: We are working on the defect, we don’t know when the heating will be back on


Teams from “Balkan Energy” are already out in the field and are intensively working on repairing the defect so there is regular delivery of thermal energy to all customers, informed the company.

“Due to the magnitude of the defect, at this point in time, it is impossible to give a precise estimate when it will be fully repaired, but all efforts are being made to provide a regular supply of heat to all customers in the shortest possible timeframe”, said a statement from “Balkan Energy”.

For any further information, customers can contact the Customers Care Centre by phone: (02) 3076 200.

Due to the defect (loss of water) in parts of the heating network, the delivery of heat was interrupted for the majority of customers in the city centre and in parts of the municipality of Karpoš.

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